FAQ's 

When will I receive my volunteer credential?

Credentials Packets can be picked up in person on Saturday, May 16th from 9:00am to 4:00pm at the Southampton High School Auditorium  (141 Narrow Ln, Southampton NY 11968) 

What is included in my volunteer credential packet?

Volunteer credential packets include: 

Volunteer Credential & Lanyard 

Parking Pass 

Meal Vouchers 

Volunteer Know Before You Go 

Committee Sheet 

Prohibited/Allowed Items Information 

If your packet is missing any of these items, please reach out to the championship office at 2026usopen@usga.org 

What If I can't make it to the Credential Packet Pickup?

If you are unable to attend the pickup on May 16th, or if you prefer to collect your credentials at a later date, you may do so at our onsite office in Southampton through June 9th. The office is located at: 270 N Sea Road Southampton, NY 11968. 

Championship Office Hours are as follows: 

May 17th - June 1st: 

Monday - Friday: 9:00am - 6:00pm

Saturday & Sunday: 10:00am -2:00pm

June 2nd - June 9th:

Everyday: 10:00am-4:00pm

Please reach out via email or phone before coming to the office to pick up. 

If you are located out of state, we will mail your credential packet the week of May 18th to the shipping address we have on file . 

Can I pickup credentials for others at Credential Packet Pickup?

Yes, you are able to pickup the credentials of others who are not able to make it to Credential Packet Pickup. Please come with a note/email of permission from the person you are picking up for. 

Can I access the championship when I am not scheduled to volunteer?

Yes! We encourage you to enjoy the championship as much as possible outside of your volunteer duties. Your volunteer credential will act as your ticket into the championship, and you are welcome on site all week. (Monday, June 15 - Sunday, June 21) 

Do volunteers receive guest tickets?

Volunteers do not receive guest tickets. If you have family or friends who would like to join you at the championship, they must purchase a ticket. Tickets are currently on sale, and all information can be found HERE.

Can my child/grandchild come with me?

When you are not on shift, you are welcome to bring a child/grandchild on site with you. 

The Junior Ticket Policy is as follows:

Juniors aged 12 and under can request a complimentary Gallery access ticket at the Ticket Office for each round with a ticketed or credentialed adult; Juniors aged 13-17 can request a complimentary Gallery ticket at the Ticket Office for practice rounds with a ticketed or credentialed adult, and for championship rounds can purchase a discounted Junior Gallery ticket ($50) at the Ticket Office with a ticketed or credentialed adult.  

I have a child who is volunteering, can I accompany them to the championship?

Parents/guardians of Standard Bearers must purchase a ticket if they wish to accompany their child to the championship.

What if I can no longer volunteer at this year's U.S. Open?

Please notify us as soon as possible if you are no longer able to volunteer. At this time, volunteer apparel has been shipped. If you would like a refund for your registraion fee, you must return the apparel package to the Championship Office at 270 N. Sea Rd, Southampton, NY 11968.  If you wish to keep your apparel in lieu of a refund, you may do so. 

How can I see my committee assignment and volunteer schedule for the week of the championship?

Volunteer schedules are now available on your volunteer profile. Click Here to log in and access your volunteer profile.

What if I have conflicts with the days I am scheduled to volunteer?

After receiving your volunteer schedule , please contact 2026usopen@usga.org immediately if you have any conflicts with the days or times you are assigned,. We kindly ask that when reaching out regarding any scheduling changes, you do so in the following format:

Subject Line: 2025 U.S. Open Shift Change Request – Committee Name

First and Last Name:

Shift you are unable to work (date and time):

Alternate Shift availability (date and time):

After May 1st, we cannot guarantee shift change requests will be met. 

Where is my Committee Chair contact information?

Your committee chair contact information is available on the home screen of your volunteer profile, as well as on your Committee Sheet in your volunteer credential packet. 

Is there a training session for volunteers prior to the championship?

Volunteer Orientation will be completely virtual and shared with all volunteers on May 23rd. Volunteers will have a two-week window to complete the orientation videos. The videos will cover general volunteer information as well as information specific for your committee. If there are any additional questions please reach out to your committee chairs. 

Is there any additional onsite training?

When all volunteers come onsite for their first shift, they will be walked through responsibilities and provided with any additional necessary information by their committee chairs.

The Walking Scorers Committees will have a mandatory Classroom Training on Tuesday, June 16th, from 4:00 pm to 6:00 pm, as well as a mandatory Dress Rehearsal on Wednesday, June 17th. More information about these sessions will be shared with the Walking Scorer Committee via email.

Where is Volunteer Village?

Volunteer Village  is located on the right side of Hole 13.  Volunteer Village consists of Volunteer Headquarters and Volunteer Scoring, as well as Volunteer Hospitality. On days you are scheduled to volunteer, you may enter the Volunteer Village before or after your shift for a snack or drink, or to watch golf.  We ask that volunteers do not enter Volunteer Village on days they are not assigned a shift. 

Can I leave items in Volunteer Village while I’m on shift?

There is no secure storage area in the Volunteer Village. Volunteers should plan to bring a small, clear bag that meets the Championship Bag Policy and keep it on them at all times. The clear backpack provided to all volunteers in your apparel package is a great option. The USGA is not responsible for anything left or lost in any volunteer areas. 

What meals are provided for volunters?

Light breakfast and coffee will be available in Volunteer Hospitality each morning. Snacks, and non-alcoholic beverages will be available all day. Water refill stations will also be available within the volunteer area. 

Volunteers will receive one lunch voucher for each shift they are assigned. These will be in your credential packets.  Lunch vouchers can be redeemed at any concession on the grounds and grants volunteers each an entrée item, chips, and a drink. Volunteers will have options to choose from for their entrée item, and there will be a vegetarian option. The lunch options are listed on the back the lunch vouchers. 

Can I bring my own lunch?

If a health condition requires you to bring your own food/snacks, you may do so. For admissions and security purposes, please reach out to the championship office in advance. You are not able to bring your own beverages.

Will water be available?

There will be multiple hydration stations throughout the course. Volunteers should plan to bring a reusable water bottle (included in your volunteer package) to the championship and refill as needed.  Water bottles will need to be empty upon entry to the championship. Other beverages such as coffee and soft drinks will be available in Volunteer Hospitality.

What happens if there is bad weather?  

Play will continue rain or shine unless dangerous weather approaches. Volunteers should plan on being on time and ready for their shift regardless of the weather. In the event that weather causes delays or changes shift times, the championship office will communicate it to all volunteers via email.  

If play is stopped due to weather, volunteers should take shelter in Volunteer Village and wait for information from the championship office on resumption of play.  

How to I get from Volunteer Village to my volunteer post?  

All volunteers are expected to walk to their volunteer post from their check in location. There will be disability shuttles running between pre-determined spots around the course that may help you get closer to your post, but there are not shuttles dedicated to taking volunteers to their positions. Maps with walking instructions based on your assignment will be provided.  

Can I bring a chair?  

Yes. Volunteers are permitted to bring a chair and should plan to bring one if needed as only a limited number of committees have chairs provided. Chairs must be small and compact and adhere to the championship prohibited items policy.  

What time should I plan to arrive for my shift?  

Volunteers should plan to be onsite 15-30 minutes before your shift start time. Remember to factor in  traffic, time to park, shuttle, go through security, and walk to your check in location. If there is anything you’d like to do onsite / in Volunteer Village before your shift (ie. get lunch, coffee, grab snacks) that should be done before checking in for your shift. You are expected to be ready to go at the start time of your shift.  

If you are running late, notify your committee chair. Make sure to include your full name if you are texting or emailing.  

What happens if play goes into Monday, June 22nd?

In the event that there is play on Monday, June 22nd, we will coordinate with volunteers who have provided us with availability for that day to ensure we have the necessary coverage.